Privacy Policy

1. General Provisions

This Privacy Policy explains how Aquaroom LTD (hereinafter “we”, “Aquarum”) collects, uses, and protects your personal data when using our website www.aquarum.ua and the Aquarum Link mobile application.

We comply with the GDPR, the Law of Ukraine “On Personal Data Protection”, and Google Play privacy requirements to ensure transparency and data security.

2. What Data We Collect

We may collect the following categories of data:

Contact Information: name, phone number, email address, shipping address.
Technical Information: IP address, device type, browser data, application usage data.
Aquarum Link Usage Data: system status, sensor readings, filtration history, operational parameters provided voluntarily for system monitoring.
Cookies and Similar Technologies: to analyze website and app usage and improve our services.

We do not collect sensitive personal data without your explicit consent.

3. How We Use Your Data

We use your data to:

Provide and improve our products and services.
Process orders and requests.
Offer technical support and customer communications.
Send informational messages (only with your consent).
Analyze the operation of the website and mobile application.

4. Use of Data in the Aquarum Link Mobile App

The Aquarum Link mobile application is designed for monitoring and managing Aquarum reverse osmosis systems and other water purification systems.

The app may collect:

Technical parameters of your equipment.
Diagnostic data to improve system performance.
App usage data for analytics and service improvement.

We do not share your personal data with third parties without your consent, except as required by applicable law.

5. Data Sharing

We may share data with:

Service providers (hosting, CRM, logistics) to fulfill orders and provide services.
Government authorities as required by law.
Integration partners for the mobile app (e.g., Firebase, Google Analytics) with minimal necessary data.

6. Data Protection

We use:

Secure servers and encrypted data transfer protocols (SSL).
Access control systems and multi-level data security.
A data minimization policy, collecting only what is necessary.

7. Your Rights

You have the right to:

Know what data we store about you.
Request correction or deletion of your data.
Restrict or object to data processing.
Receive a copy of your data in a structured format.

To exercise your rights, please contact us at sales@aquarum.ua.

8. Cookies

We use cookies to:

Save user preferences.
Collect statistical data.
Conduct marketing activities (with user consent).

You can manage your cookie preferences in your browser settings.

9. Changes to This Privacy Policy

We may update this policy from time to time. Last updated: July 9, 2025.

10. Contact Information

Aquarum LLC
www.aquarum.ua
Email: sales@aquarum.ua
Phone: +38 (093) 170-70-55